We understand that things come up. If cancellation is 24 hours or less from your appointment time, you could be subject to a fee of 20% of the price of the services booked. If arriving late, let us know as soon as possible and we will do our best to accommodate you. However, we may need to reschedule if other guest's appointments would be affected.
Amy and Ashley are experienced professionals that will conduct a thorough consultation at the start of every appointment. We call ourselves Q&A because we believe that asking questions and being on the same page with all the answers leads to a great experience and beautiful hair. If you are not satisfied with your service, just let us know! Whether you are in still in the studio, or after you get home, just let us know within a week of your service and we will be happy to make it right for you.

